Geoindo is committed to Quality Assurance and is certified by Lloyd Register Quality Assurance Indonesia (LRQA).
Geoindo recognizes that every client is unique and each has different requirements or expectations. With this in mind, We aim to deliver a high quality "customised" survey service to not just meet customer requirements but work hard to exceed expectations. We operate a culture of continual improvement and regular training for all employees and always ask for feedback from our clients. We encourage our employees to present ways to improve our work procedures and seek the best solutions from all levels within the company.
WHAT IS QUALITY ASSURANCE TO GEOINDO
Listening to needs of every clients.
Responding to feedback positively and quickly.
Deliverables that are checked, checked and checked again before final sign off and approval.
Ongoing evaluation and Corrective Preventive Action Reports (CPAR) shared with clients where improvement needs have been identified.
Clients feedback via customer satisfaction questionnaire on our performance after each job completion.
Regular 6 monthly quality audits at every level within the company.